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 PSN Outage - Important for credit card users.

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Garrus

Garrus

PSN Outage - Important for credit card users. New3_m11


PSN Outage - Important for credit card users. Empty
PostSubject: PSN Outage - Important for credit card users.   PSN Outage - Important for credit card users. EmptyWed 27 Apr 2011, 1:06 am

May be old news, but in case you haven't heard the Playstation Network is down due to arseholes with no lives stealing information.

So if you have a credit card number engaged in the PSN, be aware.

http://seattletimes.nwsource.com/html/technologybrierdudleysblog/2014881731_sony_psn_update_maybe_back_in.html

Cheers.



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Kaynil

Kaynil

PSN Outage - Important for credit card users. Pbucket


Decir 'perfecto' es mentir y decir 'maƱana' es predecir...

PSN Outage - Important for credit card users. Empty
PostSubject: Re: PSN Outage - Important for credit card users.   PSN Outage - Important for credit card users. EmptyThu 28 Apr 2011, 7:58 pm

This is an email i got with more details:
an email from Sony Computer Entertainment Australia Pty Ltd wrote:
Valued PlayStation Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
  • Temporarily turned off PlayStation Network and Qriocity services;
  • Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
  • Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.


We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at au.playstation.com/psnoutage should you have any additional questions.

Sincerely,
Sony Network Entertainment and Sony Computer Entertainment Teams

the whole situation is really scary for me. I always feel uneasy to giving my personal information when registering an account, but I figured that being that since i wasn't doing anything wrong I shouldn't be afraid. I'm glad they email us about it and tell us straight and not just give us a vague status and try to tell us they are just making an upgrade. My respect to Sony team, I hope they can catch up with the individual(s) that are responsible.


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Garrus

Garrus

PSN Outage - Important for credit card users. New3_m11


PSN Outage - Important for credit card users. Empty
PostSubject: Re: PSN Outage - Important for credit card users.   PSN Outage - Important for credit card users. EmptyMon 02 May 2011, 2:39 am

I hope they catch 'em too. Low life bastards.


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